Return Policy

Tahrif for Kids is committed to delivering high-quality services and maintaining professionalism. For instances requiring the return of a product, we have established guidelines to ensure customer satisfaction while upholding our standards.

Should you receive a product that is defective, damaged, incorrect, or incomplete, it qualifies for a free replacement or return. However, to initiate this process, the product must be returned immediately before the delivery personnel departs. Failing to do so will result in the product being ineligible for return or replacement.

Under extraordinary circumstances, we permit returns of eligible products within 3 days following the product's receipt. For a return to be considered, the item must be in its original, unused condition, including packaging, identical to how it was received. Products returned due to a change of mind or damage from usage are not eligible for returns.

In cases where a product is found defective, our initial response is to offer a replacement. A refund is considered only when a replacement product is not available in our inventory.

For more information, please contact our Facebook page or here.